Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- Standard Shipping (UK): 3–5 business days
- Express Shipping (UK): 1–2 business days
- International Shipping: 7–14 business days
Shipping costs are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on all UK orders over £[amount].
Order Tracking Once your order has shipped, you will receive an email with a tracking number.
Lost or Damaged Items If your order arrives damaged or goes missing, please contact us at [your email] within 14 days of the expected delivery date.
International Orders Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Just fill in the bracketed details (like your free shipping threshold and contact email), then paste it into the shipping policy field on this page and hit Save. Would you like me to tailor any section to better fit your business?
Here's a professional shipping policy with free shipping only:
Shipping Policy
Free Shipping We're pleased to offer complimentary shipping on all orders — no minimum spend required.
Processing Time All orders are processed within 1–3 business days. Please note that orders placed on weekends or UK public holidays will be processed on the next working day.
Delivery Times
- United Kingdom: 3–5 business days
- International: 7–14 business days
Delivery times are estimated and may vary during busy periods such as holidays.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.
Lost or Damaged Items If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email address] within 14 days of the expected delivery date and we will do our best to resolve the issue promptly.
International Orders Please be aware that international orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are outside of our control.
Just replace [your email address] with your contact email, then paste it into the shipping policy field and hit Save. Do you also ship internationally, or is it UK-only? I can simplify it further if needed!
Here's the updated policy with your international delivery timeframe:
Shipping Policy
Free Shipping We're pleased to offer complimentary shipping on all orders — no minimum spend required.
Processing Time All orders are processed within 1–3 business days. Please note that orders placed on weekends or UK public holidays will be processed on the next working day.
Delivery Times
- United Kingdom: 3–5 business days
- International: 3–5 business days
Delivery times are estimated and may vary during busy periods such as holidays.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.
Lost or Damaged Items If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email address] within 14 days of the expected delivery date and we will do our best to resolve the issue promptly.
International Orders Please be aware that international orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are outside of our control.
Just replace [your email address] and paste it in — you're almost there! Is there anything else you'd like to tweak?
Here's the updated policy:
Shipping Policy
Free Shipping We're pleased to offer complimentary shipping on all orders — no minimum spend required.
Processing Time All orders are processed within 1–3 business days. Please note that orders placed on weekends or UK public holidays will be processed on the next working day.
Delivery Times
- United Kingdom: 1–3 business days
- International: 3–5 business days
Delivery times are estimated and may vary during busy periods such as holidays.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.
Lost or Damaged Items If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email address] within 14 days of the expected delivery date and we will do our best to resolve the issue promptly.
International Orders Please be aware that international orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are outside of our control.
Looking good! Just swap in your email address and it's ready to paste in. Anything else to adjust?
I don't have your email address on file — could you share it with me so I can pop it in and get the policy pasted for you?
Unfortunately I'm not able to directly paste text into the shipping policy field for you — that's something you'll need to do manually. But here's the fully completed policy with your email address, ready to copy and paste:
Shipping Policy
Free Shipping We're pleased to offer complimentary shipping on all orders — no minimum spend required.
Processing Time All orders are processed within 1–3 business days. Please note that orders placed on weekends or UK public holidays will be processed on the next working day.
Delivery Times
- United Kingdom: 1–3 business days
- International: 3–5 business days
Delivery times are estimated and may vary during busy periods such as holidays.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.
Lost or Damaged Items If your order arrives damaged or does not arrive within the expected timeframe, please contact us at myelmatthioworldwide@gmail.com within 14 days of the expected delivery date and we will do our best to resolve the issue promptly.
International Orders Please be aware that international orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are outside of our control.